Refund policy

Last updated: October 22, 2026

We want you to love your small joys! If something isn't right, here's how we'll make it right.

Damaged, defective, or wrong item
If your item arrives damaged, defective, or isn't what you ordered, contact us through our Contact page within 30 days of delivery with your order number. We'll reply by email and ask for a photo, then send a free replacement or a full refund. No need to send it back. Limit one replacement or refund per order.

Lost package
If your order hasn't arrived within 30 days of shipping, contact us through our Contact page and we'll send a replacement or a full refund.

Changed your mind?
You can return unused items in their original condition within 14 days of delivery (final sale items excluded, see below).
1. Contact us through our Contact page first with your order number. Items sent back without contacting us first can't be accepted.
2. We'll reply by email with return instructions and the return address.
3. Return shipping is paid by the customer.
4. Once we receive and check the item, we'll refund the item price to your original payment method within 5–7 business days. Your bank may need a few extra days to post it.

Final sale items
For hygiene reasons, socks and jewelry are final sale and can't be returned or exchanged, unless they arrive damaged, defective, or not as described.

Exchanges
Want a different color? Return the original item as above and place a new order. (Not available for final sale items.)

Questions?
Reach us anytime through our Contact page. We usually reply within 1–2 business days.

This policy does not limit any rights you may have under applicable consumer protection laws.